Terms of Service

CrazyHostGuy.com provides web hosting to many clients, and we have a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure these obligations are met.

These terms and conditions also apply to resellers and their customers.

Content
All services provided by CrazyHostGuy.com may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Canadian Federal, Provincial or Municipal, or any International laws is prohibited. This includes, but is not limited to: copy righted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless CrazyHostGuy.com from any claims resultingfrom the use of the service which damages the subscriber or any other party.

Pornography and sex-related merchandising is prohibited on all CrazyHostGuy.com servers. This includes equally sites that links to such content.

If you are unsure whether or not your site falls into this category feel free to contact us with a description before signing up for an account or publish material as an existing customer.

CrazyHostGuy.com will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to CrazyHostGuy.com servers or any other server on the internet. Links to such materials are also prohibited.

• Pirated software.
• Pornography and sex-related merchandising.
• Violations of Copyrights.
• Hacker programs or archives.
• Warez sites.
• Hate propaganda.

Spam is a direct violation and will get the site deleted without notice or refund. Selling of software and or bulk email addresses is not acceptable on our servers.

MP3 and other types of sites designed for downloading of material by a mass user group. This includes but is not limited to, Music, video, audio, Software or Freeware or Shareware, Free Images and backgrounds, and anything else that makes it an excessively high bandwidth site with the sole purpose to distribute freely products for download.

CrazyHostGuy.com will be the sole arbiter as to what constitutes a violation of this provision.

All Accounts
We have found most our customers to stay within "reasonable limits" However, to maintain the integrity of our service, we must state the following restrictions:

To all our accounts applies the following restrictions:

• Multiple hosts resolving at an IP or domain name that we provide.
• Sites with cgi's running from their domain used on other domains.
• Sites using more than 20% of system resources.
• CrazyHostGuy.com will be the sole arbiter as to what constitutes a violation of this provision.

Commercial Advertising - Email
Spamming, or the sending of unsolicited email, from a CrazyHostGuy.com server or using an email address or domain that is maintained on aCrazyHostGuy.com machine as reference is STRICTLY prohibited. As delegated by our backbone provider, any sites using spam or selling of spam related software or bulk email content will be closed.

CrazyHostGuy.com will be the sole arbiter as to what constitutes a violation of this provision.

Spamming WILL get your account terminated.

Chat Rooms
We do not allow clients to install their own chat rooms. These tend to be a large drain on system resources and we cannot allow it as an account option.

Billing
Recurring Billing: The credit card information you supply us when you join is kept on file. Upon sign up, charges are immediately made to your card for your first months' hosting and the setup fees (if applicable... see plan details). Then on the first day of each month following, you will be charged for your next month's hosting. If you initially sign up after the 15th of the month, then you will get the rest of that month for free, and you first monthly charge (after your initial payment) will NOT be the first of the next month, but the month after that.
Account Deactivations: Any account deactivated due to non-payment will be deactivated and we require a reactivation fee of $5.00 per domain to be paid prior to reactivating the account. Reseller's deactivated due to non-payment will also result in the deactivation of all accounts under their Cheap Reseller Web Hosting Plan. Prior to reactivating the reseller accounts we require a reactivation fee of $2.50 per domain.

30 Day Money Back Guarantee/Refunds
If for whatever reason, you become unsatisfied with our services within the first 30 days of your account activation, we will refund your hosting fees, including any setup costs, no questions asked. Domain name registration fees however, cannot be refunded.

If you have already added additional accounts to your plan, you are still eligible to receive your full refund. As long as you cancel within 30 days of your initial signup, you qualify for the full refund.

If you wish to cancel your account(s) after the 30 days has expired, we do not refund partial monthly fees. Your account will still be accessible for the duration of the period you've paid for (typically until the end of the month).

Cancellation of Account(s)
Upon cancellation of an account(s), no further charges will be made to your credit card. If you are canceling prior to the end of your billing term (i.e. in the middle of the month, or the year if you paid for a year), there can be no refunds for that portion of the term you did not use. If you are canceling your account(s) within the first 30 days of your initial signup date, you are entitled to a full refund of your hosting fees. We cannot refund domain name registration fees under any circumstances.

Background Running Programs
CRON JOBs: We may allow programs to run continually in the background. These are considered on a case-by-case basis and an extra charge will be incurred based on system resources used and operational maintenance needed.
IRC: We currently do not allow IRC or IRC bots to be operated on our servers.

Server Abuse
Any attempt to undermine or cause harm to a server, or customer, of CrazyHostGuy.com is strictly prohibited.Offenders will be prosecuted to the fullest extent of the law.

Refusal of Service
We reserve the right to refuse, cancel, or suspend service at our sole discretion.

Sub-domains
CrazyHostGuy.com reserves the right to transfer any sub-domain in domains of its possession to an alternative domain.

Limitation of liability
Your use of CrazyHostGuy.com's services are at your sole risk. All CrazyHostGuy.com services are provided on an "AS IS" basis WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED, IMPLIED, CONSTRUCTIVE, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OFMERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR APARTICULAR PURPOSE. Some jurisdictions do not allow the exclusion of implied warranties, so this exclusion may not apply to you in full.

CrazyHostGuy.com makes no guarantee of availability of service andreserves the right to change, withdraw, suspend, or discontinue anyfunctionality or feature of the CrazyHostGuy.com service.

The formation, construction and interpretation of this agreement shall be controlled by the laws of Canada. Any dispute relating to this agreement shall be subject to the exclusive jurisdiction of the courts in Canada, and the parties agree to submit to the personal and exclusive jurisdiction and venue of these courts.

CrazyHostGuy.com reserves the right to change or amend these Terms of Serviceat any time without prior notice. By submitting your order to CrazyHostGuy.com, you signify your agreement to these Terms of Service.

If you do not agree to these Terms, then please don't submit an order!

Violations of these Acceptable Uses Policies and Terms of Service shouldbe referred to abuse@crazyhostguy.com

For more information on any of our products or services, you can contact us 24 hours a day, 7 days a week via email: info@crazyhostguy.com.