CrazyHostGuy.com
Policies & General Terms of Service
Acceptable Usage Policy (AUP)
www.CrazyHostGuy.com is dedicated to providing an all-round top
quality service. The terms and conditions which follow are
necessary to ensure that we may continue to provide the
best possible service to all of our customers whilst at
the same time satisfying our legal and ethical responsibilities.
Failure to follow any term or condition will be grounds
for immediate account deactivation without notice. www.CrazyHostGuy.com
will be the sole arbiter as to what constitutes a violation
of any of these provisions.
Activity which results in the suspension or deactivation
of an account will result in a forfeiture of all fees paid.
Complaints made regarding abuses of an account will be investigated
and if found guilty will be grounds for immediate suspension.
To report suspected abuses or any violations of these policies,
please contact abuse@CrazyHostGuy.com
Usage
Customer agrees to use www.CrazyHostGuy.com’s services only
for lawful purposes, in compliance with all applicable federal,
provincial, state or government law. Specific activities
that are prohibited include, but are not limited to:
• Threatening harm to persons or property or otherwise
harassing behavior.
• Violating Canadian export control laws for software
or technical information.
• Misrepresenting or fraudulently representing products/services
using Customer’s account.
• Transmission, distribution or storage of any material
in violation of any applicable law or regulation.
• Transmission, distribution or storage of any material
protected by copyright, trademark, trade secret or other
intellectual property right without proper authorization,
and material that is obscene, defamatory, an invasion of
privacy or constitutes an illegal threat, or is otherwise
illegal.
• Facilitating, aiding, or encouraging any of the
above activities, whether using www.CrazyHostGuy.com’s network
or service by itself or via a third party’s network
or service.
• Interference with a third party’s use of www.CrazyHostGuy.com’s
network or service, or ability to connect to the Internet
or provide services to Internet users.
www.CrazyHostGuy.com will be the sole arbiter as to what constitutes
a violation of this provision.
Adult Content
www.CrazyHostGuy.com does not permit adult oriented sites, pornography
and sex-related merchandising to be stored, loaded or hosted
in association with any accounts on our network. This includes
sites that may infer sexual content, or links to adult content
elsewhere. This is also true for sites that promote any
illegal activity or content that may be damaging to our
servers or any other server on the Internet. Links to such
materials are also prohibited.
System and Network Security
Customer is prohibited from utilizing www.CrazyHostGuy.com services
to compromise the security or tamper with system resources
or accounts on computers at the Premises or at any third
party site.
Specific activities that are prohibited include, but are
not limited to:
• Use or distribution of tools designed for compromising
security.
• Unauthorized access to or use of data, systems or
networks, including any attempt to probe, scan or test the
vulnerability of a system or network or to breach security
or authentication measures without express authorization
of the owner of the system or network.
• Unauthorized monitoring of data or traffic on any
network or system without express authorization of the owner
of the system or network.
• Deliberate attempts to overload a system and broadcast
attacks.
• Forging of any TCP-IP packet header or any part
of the header information in an email or a newsgroup posting.
• Intentionally or negligently transmitting files
containing a computer virus or corrupted data.
Violations of system or network security are prohibited,
and may result in criminal and civil liability.
Server Resources
Any website that uses a high amount of server resources
(such as, but not limited to, CPU time, memory usage, and
network resources) will be given an option of either paying
extra (which depends on the resource needed) or reducing
the resource used to an acceptable level. www.CrazyHostGuy.com shall
be the sole arbiter of what is considered to be a high server
usage level.
Background Running Programs and Cron Jobs
www.CrazyHostGuy.comdoes not allow background Daemons such as IRC
bots; eggdrop; BitchX; XiRCON; and any other program that
interferes with normal server operation.
IRC
www.CrazyHostGuy.com does not allow IRC or IRC bots to be operated
on our servers.
Back-ups
www.CrazyHostGuy.com performs daily back-ups on all servers to ensure
critical files are never lost. However www.CrazyHostGuy.com is NOT
responsible for lost data, time, income or any other resource
due to faulty backups or non-existent back-ups.
Client Responsibility
The client is responsible for all activity originating from
the account unless proven to be a victim of outside hacking
or address forgery. The client is responsible for securing
their username/password. The client assumes responsibility
for all material on their site that may be put on by a third
party (such as the usage of Free For All links pages). Use
of www.CrazyHostGuy.com's service requires a certain level of knowledge
in the use of Internet languages, protocols, and software.
This level of knowledge varies depending on the anticipated
use and desired content of the web space by the client.
The following examples are offered: Web Publishing: requires
knowledge of HTML, properly locating and linking documents,
FTPing Web contents, Graphics, text, sound, image mapping,
etc. FrontPage web publishing: knowledge of the FrontPage
tools as well as Telnet and FTP understanding and capability.
CGI-Scripts: requires a knowledge of the UNIX environment,
TAR & GUNZIP commands, Perl, CShell scripts, permissions,
etc. Mail: a use of mail clients to receive and send mail,
etc. The client agrees that he or she has the necessary
knowledge to create and maintain their web space. Client
agrees that it is not the responsibility of www.CrazyHostGuy.com
to provide this knowledge or support outside matter specific
to www.CrazyHostGuy.com servers.
The client is responsible to keep www.CrazyHostGuy.com account
information up to date and accurate at all times, this includes
but is not limited to:
• Phone & fax number
• Address
• E-mail address
UCE (Unsolicited Commerce Email) - SPAM
Spamming, or the sending of mass unsolicited email, from
or through a www.CrazyHostGuy.com server or using an email address
that is maintained on a www.CrazyHostGuy.com machine is STRICTLY
prohibited. It is strictly forbidden to send out unsolicited
email from any other network that advertises, promotes or
in any way points to a location inside www.CrazyHostGuy.com’s
network. www.CrazyHostGuy.com will be the sole arbiter as to what
constitutes a violation of this provision. If you engage
in any of the foregoing activities using the service of
another ISP, but channeling activities through a www.CrazyHostGuy.com
server as a mail drop for responses, you are in violation.
Violators will be assessed a minimum of $200.00 fine per
SPAM message and will face an immediate suspension. See
our SPAM Policy for more details.
Server Abuse
Any attempts to undermine or cause harm to a www.CrazyHostGuy.com’s
server or customer of www.CrazyHostGuy.com is strictly prohibited.
Any sub-networks of www.CrazyHostGuy.com and dedicated servers must
adhere to the above policies. The failure to meet or follow
any of the above guidelines are grounds for account deactivation.
We reserve the right to remove any account without prior
notice.
Software Distribution
www.CrazyHostGuy.com’s shared Web Hosting accounts are not
to be used for the purposes of distributing software and
multimedia products. If you wish to distribute software
and/or multimedia files, please contact sales@CrazyHostGuy.com
for special arrangement.
Domain Names
www.CrazyHostGuy.com will take necessary steps to register domain
names on behalf of the client when requested. However, clients
are responsible for renewing their domain names. www.CrazyHostGuy.com
does not take responsibility for failing to renew domain
names. If your domain name was registered via our company,
you must check and take appropriate actions to renew a domain
that is about to expire. www.CrazyHostGuy.com’s customer service
staff take every step to help ensure your domain name will
not expire; however it is the customers sole responsibility
for domain name registration, renewal and confirmation.
Actions Taken by www.CrazyHostGuy.com
www.CrazyHostGuy.com in its sole discretion, will determine what
action will be taken in response to a violation on a case-by-case
basis. Violation of this AUP could also subject Customer
to criminal or civil liability. www.CrazyHostGuy.com may block access
at the router level to Customer's Equipment involved. If
www.CrazyHostGuy.com believes, in its sole discretion, that a violation
of this AUP has occurred, such action may also include,
but is not limited to, temporary or permanent blocking of
access to Customer’s Equipment, and the suspension
or termination of Customer’s services under this Agreement.
www.CrazyHostGuy.com may involve and will also fully cooperate with
law enforcement authorities in investigating suspected lawbreakers.
www.CrazyHostGuy.com reserves the right to modify this AUP at any
time without notice.
www.CrazyHostGuy.com customers agree to indemnify and hold harmless
www.CrazyHostGuy.com from any claims resulting from the use of our
services that damages them or any other party. The www.CrazyHostGuy.com
service is provided on an as is, as available basis without
warranties of any kind, either express or implied, including,
but not limited to, warranties of merchantability, fitness
for a particular purpose or non-infringement. www.CrazyHostGuy.com
expressly disclaims any representation or warranty that
the www.CrazyHostGuy.com service will be error-free, secure or uninterrupted.
No oral advice or written information given by www.CrazyHostGuy.com,
its employees, licensors or the like, will create a warranty;
nor may you rely on any such information or advice. www.CrazyHostGuy.com
and its partners and suppliers will not be liable for any
cost or damage arising either directly or indirectly from
any transaction or use of the service.
Modification
www.CrazyHostGuy.com reserves the right to add, delete, or modify
any provision of this Policy at any time without notice.
Refusal of Service
We reserve the right to refuse, cancel, or suspend service
at our sole discretion.
Should you have any questions about this or any of our
other policies please feel free to e-mail info@CrazyHostGuy.com
or call us toll free at 1.866.466.4255.
www.CrazyHostGuy.com Acceptable Usage Policy (AUP)
Version: 2.0.1
Last Updated: January 26, 2005
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